Privacy Policy - Sierra Glass
Effective Date: [March 24, 2026]
Sierra Glass (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of our customers, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable privacy laws in Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, phone number, email address, mailing address
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Project Information: Details related to quotes, measurements, installations, and service requests
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Billing Information: Payment details and transaction history (processed securely through third-party providers)
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Website Data: IP address, browser type, pages visited, and usage data (via cookies or analytics tools)
We only collect information necessary to provide our services.
2. How We Use Your Information
Your information is used to:
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Provide quotes, products, and installation services
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Communicate with you regarding inquiries, projects, or support
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Process payments and invoices
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Improve our website, services, and customer experience
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Comply with legal and regulatory requirements
We don’t play games with your data—if we don’t need it, we don’t collect it.
3. Consent
By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw your consent at any time (subject to legal or contractual obligations) by contacting us.
4. How We Share Information
We do not sell or rent your personal information. Period.
We may share your information only when necessary with:
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Trusted service providers (e.g., payment processors, installers, IT support)
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Legal authorities, if required by law
All third parties are expected to handle your data responsibly and securely.
5. Data Security
We take reasonable precautions to protect your information against loss, theft, unauthorized access, disclosure, or misuse. This includes:
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Secure storage systems
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Limited access to authorized personnel
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Use of reputable third-party platforms
That said, no system is bulletproof—but we take this seriously.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Under Canadian privacy laws, you have the right to:
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Request access to your personal information
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Request corrections to inaccurate or incomplete data
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Withdraw consent for certain uses
To make a request, contact us using the details below.
8. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve user experience and understand how visitors interact with our site.
You can adjust your browser settings to refuse cookies if you prefer.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices—once you leave our site, you’re on their turf.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions, concerns, or requests regarding your privacy, contact:
Sierra Glass
3-9180 Beachwood Rd, Wasaga Beach, ON
L9Z 2Y6
Office: 705-888-3454